Last Modified: February 4, 2026.
Cookie Policy
Introduction
This Cookie Policy (“Policy”) explains how XolApp (“we,” “our,” or “us”) uses cookies and similar technologies on our websites (including all subdomains, the “Sites”) and in our web application and related services (the “Services”). This Policy forms part of our Privacy Policy. By using our Sites or Services, you consent to the use of cookies as described in this Policy.
We may update this Policy from time to time. We will change the “Last Modified” date when we do. Continued use of our Sites or Services after changes take effect means you accept the updated Policy.
What are cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website or use an application. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the site or app operator. Cookies can be “first-party” (set by us) or “third-party” (set by another service we use, such as a payment or analytics provider).
We may also use similar technologies such as web beacons (pixels), local storage, or session storage where they help us operate, secure, or improve our Sites and Services.
Types of cookies we use
We use the following types of cookies on our Sites and Services:
Strictly necessary cookies. These are essential for the Sites and Services to function. They enable core features such as security, network management, account access, and load balancing. You cannot opt out of these cookies without affecting how the Sites or Services work.
Functional cookies. These allow us to remember choices you make (e.g. language, region, or preferences) and to provide enhanced or personalised features. They may be set by us or by third-party providers whose services we use on our pages.
We do not currently use advertising or targeting cookies on our Sites or in our core Services. If we introduce analytics or marketing cookies in the future, we will update this Policy and, where required by law, obtain your consent before using them.
How we use cookies
We use cookies and similar technologies to:
- Keep you signed in and manage your session
- Remember your preferences and settings (e.g. sidebar state, theme)
- Secure our Sites and Services (e.g. protect against abuse and fraud)
- Understand how our Sites and Services are used so we can improve them (where we use such cookies)
- Deliver and operate features that rely on third-party services (e.g. payment or communication providers)
Information collected via cookies may include the page served, time of request, browser type, referring page, and similar technical data. Where this information is or becomes linked to you, we treat it in accordance with our Privacy Policy.
Third-party cookies
Some cookies are set by third-party services we use to provide the Sites and Services. For example:
- Payment providers (e.g. Stripe) may set cookies when you pay or when we load payment-related features. Their use of cookies is governed by their own privacy and cookie policies.
- Communication or infrastructure providers we use for hosting, security, or content delivery may set cookies in connection with those services.
We do not control these third-party cookies. Please review the relevant provider’s privacy and cookie policies for more information. We encourage you to check your browser or device settings to see which cookies are stored and to manage or block them as you prefer.
How long we keep cookies
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period (e.g. up to one year) or until you delete them. Retention periods for specific cookies may vary; for example, authentication or preference cookies may last longer to keep you signed in or to remember your settings. Third-party cookies are subject to the retention periods of the respective providers.
Your choices
You can control and manage cookies in several ways:
Browser settings. Most browsers let you refuse or delete cookies. You can usually find these options under “Settings,” “Privacy,” or “Cookies.” Blocking or deleting strictly necessary cookies may affect how our Sites and Services work (e.g. you may need to sign in again or some features may not work).
Cookie preferences. If we offer a cookie preference centre or banner on our Sites, you can use it to manage your preferences for non-essential cookies where required by law.
Opt-out links. For third-party cookies (e.g. analytics or advertising), providers may offer opt-out tools; we will link to them here if we use such cookies.
For more on how we use your information and your privacy rights, see our Privacy Policy.
Updates
We may change this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated Policy on this page and update the “Last Modified” date. We encourage you to review this Policy periodically.
Contact us
If you have questions about this Cookie Policy or our use of cookies, contact us at privacy@xolapp.com or through the contact details on our website.